Author Archives: Kathy Dawson



Choosing Commercial Liability Insurance Over More Restricted Types

Dec 18th, 2011 • Featured Author: Kathy Dawson  • 

There is a certain amount of charm that can be found in a British cafe or hotel. They are the prime settings in romantic films or action flicks, which makes sense especially since they hold a certain sway over people, a sway that connoisseurs of commercial property can appreciate.

Professional Indemnity Insurance Is Not The Only Insurance That Will Help A Business Advance

Dec 2nd, 2011 • Featured Author: Kathy Dawson  • 

Insurance can be a complicated subject to broach. It may be difficult to decide whether a business needs insurance or not. Especially if it is up to debate as to whether or not a business needs more insurance than is strictly required by law. While it is certainly helpful to have multiple types of insurance, it can also be expensive.

What To Expect From Retail Insurance, Guest House Insurance, and Public House Insurance

Oct 30th, 2011 • Featured Author: Kathy Dawson  • 

When in the business of customer service, owners have to be prepared to protect themselves. It is easy enough for one person to make a mistake. So it stands to reason that the more people that you have circulating within a place, the larger and more numerous future issues will be. This is where a good insurance policy can be of assistance.

How Automated Telephone Systems Allow Call Centres to Provide Reliable Services

May 26th, 2011 • Featured Author: Kathy Dawson  • 

The technology used by modern ivr services must be precise and sophisticated. However, the secret lies in the programming, with the development of voice browsers and VXML formatting making automated speech technology a reality. This article looks at the role that VXML and voice browsers have played in the development of reliable automated telephone systems and services.

Various Applications of Automated Telephone Systems

May 18th, 2011 • Featured Author: Kathy Dawson  • 

As communication technologies continue to evolve, innovative solutions are being introduced by the day. These new developments keep us ahead of the ever growing requirements for immediate, effective and pocket-friendly solutions. This article aims to impart some knowledge on how the continuous advancements in Call Centre technologies work for businesses and their clients alike.

How Subtitling and Captioning Works

Apr 18th, 2011 • Featured Author: Kathy Dawson  • 

Subtitling and captioning are so common nowadays and can be seen on commercials, pictures or videos on the web. Creating good subtitles and captions though, is an entirely different story and can be a rather challenging task. Captions in audio and video can also be used on shirt designs and on other merchandise like mugs.